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CUSTOMER RELATIONSHIPS BUILD BUSINESS |
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Mike and Kim Young
Mike Young, owner and operator of the Falls Landing restaurant in Brevard, has a somewhat non-traditional perspective about what it takes to run a successful food service operation.
“It is not enough just to serve quality food and provide excellent service – we go a step further and build special relationships with our customers. The result is repeat business, and that’s what leads to success in the restaurant business,” Mike says.
Mike’s career in food service began from working in a restaurant while a college student in Ohio. Wanderlust then took him to the Caribbean, where he worked his way up through the ranks to general manager of a restaurant chain in St. Thomas, Virgin Islands. The next step came at the ripe age of 28, when he bought his own restaurant – Shipwreck Landing – on St. John Island.
In 1993, Mike decided to explore opportunities back in the US and sold the St. John restaurant. Through a chain of contacts, he was attracted by the culture and lifestyle in Western North Carolina, and he ended up buying a vacant building that formerly housed the Shamrock restaurant in downtown Brevard. After extensive renovation, it became The Falls Landing Eatery at 18 East Main Street. complete article |
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TRANSYLVANIA COUNTY IN THE SPOTLIGHT |
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Kathleen Merrigan, USDA Rural Development Deputy
Secretary and Bob Perciasepe, EPA Deputy Administrator,
answer questions from the luncheon audience
Federal and State officials representing the US Department of Agriculture, the Environmental Protection Agency, the Housing and Urban Development and the Department of Transportation spent November 17th in Transylvania County. The purpose of their visit was to view the area and make a national announcement releasing a report about "Supporting Sustainable Rural Communities."
The report describes work being done by the Partnership for Sustainable Communities, an inter-governmental agency created to align policies and coordinate investments to improve the support to rural communities, particularly in the areas of housing, transportation and environment. complete article |
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BUSINESS PLAN INSTRUCTION – FREE! |
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The deadline for the Transylvania Partnership’s 2011 business plan competition has been extended to January 31, and to help business owners with their submittals, the Blue Ridge Innovation Network is offering a four-session business plan writing class at the Transylvania campus in Brevard.
The classes will be held on four weekday evenings beginning in early January. Specific dates will be announced during December. Thanks to sponsor support, there will be no charge to participants.
To pre-register, contact Gary Heisey, BRCC Small Business Center Director, no later than December 15 at g_heisey@blueridge.edu or 828-694-1766. more |
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Waterfall of
the Month
Looking Glass Falls |
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This photo and the photo of Blue Ridge Lake at the bottom are the courtesy of Rich Stevenson.
www.ncwaterfalls.com |
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“Success in business requires training and discipline and hard work. But if you’re not frightened by these things, the opportunities are just as great today as they ever were.”
David Rockefeller, Sr. – Financial executive and advisor to US Presidents |
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EDAB - December 8th at 8AM in the DSS 2nd floor conference room.
County Commissioners
December 12th at 7PM in the large courtroom.
Planning Board
December 15th, 7PM at Marco Trattoria. The Board will meet at 6PM for dinner and the meeting will begin at 7PM. |
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THE 2011 HOLIDAY TOUR OF HOMES |
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The Transylvania Community Arts Council will hold its annual fundraiser the Holiday Tour of Homes on Saturday, December 10 from 9:30am-5:00pm. Tickets are $30. For more information visit www.tcarts.org or call 884-2787. |
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Season's Greetings
County Offices Closed Friday, December 9th from 12 noon - 5PM, December 26-27 and January 2. |
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TWILIGHT TOUR AND CHRISTMAS PARADE |
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On Saturday, December 3 the downtown annual holiday event, Twilight Tour, will begin at 11:00AM and end at 5:30PM. We have moved the festival from the "Twilight" into the "Daylight." The annual Christmas parade begins at 3PM. For more information click on the above Twilight Tour link or call 828-884-3278.
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